General
2024/25 Year in Review: Impact & Reach
This year, Visit Stellenbosch represented our destination at five of the industry’s most influential events: Meetings Africa, ITB Berlin, WTM Africa, Africa Travel Indaba, and the Winelands Expo.
Visit Stellenbosch continues to strengthen partnerships and position Stellenbosch as a premier tourism destination. These platforms enabled direct engagement with key decision-makers whilst showcasing the region’s unique offerings to international and domestic markets.
The substantial media coverage and impressive AVE figures reflect the effectiveness of our hosting programmes and strategic communications approach, delivering measurable value for Stellenbosch tourism stakeholders.

The Stellenbosch Blueprint: A Destination That Stays with You
Stellenbosch, 14 November 2025 – Private sector, community, members, and municipality – united by a shared purpose – are redefining tourism in Stellenbosch. Visit Stellenbosch is proving that a destination can thrive when everyone moves together.
Visit Stellenbosch’s AGM on Friday, 14 November, was a celebration of that unity. The town’s tourism community packed the room, with Western Cape Premier Alan Winde, Executive Mayor Jeremy Fasser, Deputy Mayor Mynhardt Slabbert, councillors, and municipality representatives in attendance to acknowledge a rare achievement: a public private partnership that has not only survived economic pressures, disruption, and bureaucracy but is now thriving.
“At six years old, Visit Stellenbosch is settled, established, and battle tested – something to be proud of,” said Michael Ratcliffe, Co-founder and Chairman of Visit Stellenbosch. “We have something good going in this town.”
That “something good” is a cohesive tourism ecosystem, with private and public sectors working hand in hand to drive growth, jobs, inclusion, and a strategy that encourages overnight stays and repeat visits.


A Year-Round, Multi-Day Destination
Premier Winde applauded the town’s growth, calling Stellenbosch’s tourism ecosystem “shooting the lights out.” With world-class wine estates, award-winning gastronomy, and experiences that captivate, Winde says, “Anyone who experiences Stellenbosch is amazed. We need more of this.”
Before Visit Stellenbosch, different sectors often pulled in different directions. Now, Ratcliffe explains, “When one sector moves, we all move together.” This unified approach has created an “experiential economy” that works: Taste Stellenbosch transformed September from a quiet month to a highlight of the tourism calendar; Wordfees brought culture to the streets; Garden Town reflected growth and evolution; and Street Soirees added vibrancy. Each initiative amplifies the others.
“We are building a great relationship with our ‘big brother’, Cape Town,” Ratcliffe adds. “But we’re also putting energy into overnight stays. We are much more than a day trip.”

More Visitors, More Growth
Annemie Liebenberg, CEO of Visit Stellenbosch, emphasises the wider impact: “More visitors mean micro businesses grow. It brings dignity, stability, and hope. We are creating a year-round, purpose driven, high value destination, with community tourism at its heart. Every neighbourhood must benefit.”
The town’s Township and Village initiative, recently awarded Silver at the Global Responsible Tourism Awards at WTM London, exemplifies this commitment. As Ratcliffe notes, “Township and Village make us look good” – showing that success is measured by the growth of the whole community.
Momentum Is Building
Stellenbosch now attracts 40 percent of international visitors to the Western Cape, with tourism supporting over 48,000 jobs and contributing R13.1 billion to the local economy in 2024. Despite challenges, including complex municipal funding regulations and proposed agricultural zoning bylaws, Ratcliffe observes a renewed collaboration between government and the private sector.
With 228 direct international flights into Cape Town each week and a new Cape Winelands Airport in development, the conditions for growth are strong. The Western Cape’s unemployment rate has dropped below 20 percent, and load shedding has ended.
Premier Winde highlighted the responsibilities that come with success: businesses must meet international expectations, and value must remain competitive. He also stressed the need for investment in beds, restaurants, and infrastructure to support an overnight tourism model.


A Blueprint for the Future
Ratcliffe cautioned against complacency: “All relationships need work, energy, and follow through. Government partners must also cut red tape and foster progress.”
After navigating a “year of firsts” in 2025 – a new Mayor, Deputy Mayor, and CEO – Visit Stellenbosch has shown that public private partnerships work. At the AGM, Mayor Fasser reaffirmed his commitment to protecting and building on a blueprint that is putting Stellenbosch firmly on the map as a multi-day, high value destination, naturally connected to Cape Town and on the doorstep of the Mother City.
Sho’t Left Travel Week Toolkit
The Sho’t Left Travel Week toolkit marketing elements are now available on South African Tourism’s Partner Platform, in preparation for the next Sho’t Left Travel Week, which will take place between 8 – 14 September 2025.
If you are a local travel and tourism business in South Africa, you’re invited to participate in the Sho’t Left platform. If you haven’t registered yet, you are encouraged to do so and take advantage of the Sho’t Left ongoing, year-round marketing campaigns. Once registered and your profile is set up, you can begin uploading your travel deals and packages. To help you make the most of the upcoming Sho’t Left Travel Week, a comprehensive Toolkit to the Library section of the Partner Platform has been added.
Please log in to download the elements and start marketing your offerings — and show South Africans that you’re a proud Sho’t Left partner.
South Africa Launches New Visa Schemes to Boost Film and MICE Sectors
South Africa’s Department of Home Affairs has announced the introduction of two new digital visa categories—STAGES and MEETS—aimed at enhancing the country’s global competitiveness in the film and business events sectors.
The STAGES visa (Screen Talent and Global Entertainment Scheme) is tailored for international film crews and production talent, offering a fully digital application process with expedited turnaround times.
Meanwhile, the MEETS visa (Meetings, Events, Exhibitions and Tourism Scheme) is designed to streamline entry for MICE delegates, cultural groups, and sporting teams attending events in South Africa.
These initiatives form part of a broader effort to modernize South Africa’s immigration system and attract greater investment in tourism and creative industries. They complement the upcoming rollout of the Electronic Travel Authorisation (ETA) system and build on the success of the Trusted Tour Operator Scheme, which has facilitated thousands of group visas from key international markets.
Industry stakeholders, including FEDHASA and RX Africa, have welcomed the new visa categories, noting their potential to unlock significant economic opportunities, reduce administrative barriers, and position South Africa as a premier destination for global events and film production.
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Inspiring the Future of Tourism: Insights from Robin Shaw
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Selling Stellenbosch: A Blueprint for Premium Travel in 2025
In the world of travel, few terms are as overused—and misunderstood—as “luxury.” Yet, as we enter Q2 of 2025, luxury travel has become one of the most influential forces shaping global tourism. And for destinations like Stellenbosch, this shift presents an exceptional opportunity. But to truly capture this market, we must first understand what modern luxury travel is—and what it isn’t.
Luxury travel today is not about gold taps, marble lobbies, or Michelin stars (though those still have their place). As beautifully articulated in Global Tribes’ definitive article “What is Luxury Travel and How Does it Work?”, luxury is best defined by exclusivity, personalisation, and emotional value. The luxury traveller isn’t just looking for a high price tag—they’re seeking effortless comfort, meaningful connections, curated cultural experiences, and an escape from the predictable.
That’s where Stellenbosch shines.
Stellenbosch: Authentic, aspirational, and effortlessly elegant
From historic oak-lined streets to world-renowned wineries, Stellenbosch offers all the elements that define luxury travel in 2025:
Cultural immersion: This is not just a wine destination—it’s a place where Cape Dutch heritage meets contemporary design, where art galleries, music, and storytelling invite travellers into a rich and living culture.
Curated comfort: With a growing collection of boutique stays and private villas, Stellenbosch delivers exclusivity and service in equal measure. Here, (five) stars are more than a rating—it’s a feeling.
Sustainable luxury: From vineyard-to-table dining and regenerative tourism practices to community-based experiences in Dwarsrivier and Kayamandi, Stellenbosch offers purpose-driven indulgence—where every glass of wine comes with a story and every bite supports the land and its people.
Nature on your doorstep: With the Jonkershoek mountains, lush gardens, and hiking trails within minutes from the town centre, visitors can step seamlessly between indulgent luxury and nature’s serenity.
So, how do we sell this premium experience to the trade?
The first rule? Stop selling features. Start selling feelings.
Luxury travellers want experiences that make them feel transformed, connected, and well cared for. That’s why education of the travel trade is so critical. Tour operators and travel advisors must not only know about Stellenbosch’s offerings—they must be emotionally invested in them.
Here’s how we do that:
Offer immersive destination training that focuses on stories, not statistics. Highlight the winemaker who crafts Pinotage like a poet, the chef who cooks with wild fynbos, or the artist in Kayamandi sharing heritage through sculpture.
Use short, story-driven content: Give trade partners video clips, reels, and real-life guest stories that evoke Stellenbosch’s spirit. Don’t just describe a luxury picnic among the vines—show them what it feels like to clink glasses under a centuries-old oak tree.
Host familiarisation (FAM) trips that reflect the true Stellenbosch experience—slow mornings, spontaneous conversations, and hands-on encounters with local life.
Support personalisation: Empower agents to build bespoke itineraries for honeymoons, wine collectors, art lovers, or wellness seekers. Stellenbosch is not one-size-fits-all, and nor should the sales approach be.
What sets Stellenbosch apart
Unlike other destinations, Stellenbosch doesn’t have to manufacture luxury—it’s already here, in the people, the produce, and the place. What we’re selling is not a façade but a feeling. And that, ultimately, is the very heart of luxury travel today: emotional connection, authenticity, and stories that linger long after the journey ends.
As we champion Stellenbosch on the world stage, let us embrace this new luxury—one that is humble, human, and wholeheartedly South African.
Driving tourism forward: Key insights from WTM Africa 2025
Visit Stellenbosch CEO, Annemie Liebenberg, recently attended WTM Africa 2025 in Cape Town—a dynamic gathering of global tourism leaders, innovators, and changemakers. The event offered a wealth of insight into the trends shaping the future of travel and how destinations like Stellenbosch can lead with purpose, innovation, and sustainability. Here’s a summary of the key sessions Annemie attended and how their insights can inspire and guide our strategic direction.
1. Embedding sustainability in everything we do
One of the central themes across the talks was the elevation of sustainability from a niche initiative to a core tourism driver. The session on Sustainability & Best International Practice emphasized the role of ESG principles in crafting tourism offerings that are not only environmentally responsible but also socially uplifting and economically sound.
Annemie highlighted the importance of adopting data-driven sustainability metrics to measure our impact and progress. There’s an urgent opportunity for Stellenbosch to align our tourism experiences with regenerative principles—be it through carbon-conscious practices, community engagement, or eco-tourism initiatives. As a wine and culture destination, we can champion green leadership by spotlighting establishments that embrace responsible tourism.
2. Designing for all: Inclusive and sensory-friendly experiences
The conversation around Inclusive Travel was both inspiring and actionable. The session presented practical steps destinations are taking to accommodate neurodivergent travellers and those with sensory sensitivities. Features like quiet zones, staff awareness training, and visual guides were shown to make a significant difference in accessibility.
Annemie noted how Stellenbosch can lead in this space by making small, thoughtful changes—especially in our museums, tasting rooms, and walking tours. By becoming more inclusive, we not only widen our visitor base but also demonstrate our commitment to creating a welcoming and empathetic tourism environment.
3. Looking ahead: The future of travel
As the industry evolves, so too must our approach. The Future of Travel session explored how AI, immersive experiences, and “phygital” design are redefining the traveller journey—particularly among younger generations. There’s growing demand for authentic, personalised, and ethically grounded travel experiences.
For Stellenbosch, this reinforces the need to embrace digital tools that enhance the visitor experience without losing our cultural identity. Whether it’s through augmented reality storytelling, AI-powered itineraries, or personalised recommendations, we must meet travellers where they are—curious, conscious, and connected.
4. Tourism with a purpose: Nature-positive futures
Nature-Positive Tourism offered a refreshing take on the role of tourism in ecosystem restoration. Rather than just minimizing harm, destinations are investing in rewilding, biodiversity projects, and conservation partnerships that involve local communities.
Stellenbosch, with its proximity to protected natural areas and deep agricultural heritage, is well-positioned to lead the way in nature-positive tourism. Annemie believes we can incorporate climate-resilient strategies and water stewardship into our planning, building a model that not only protects but also enhances our natural assets.
5. Reimagining wine tourism
In a panel led by Mike Ratcliffe, the conversation around Wine Tourism revealed a growing appetite for immersive, cultural-rich experiences. The future of wine tourism lies in storytelling, sensory experiences, and collaboration between wineries, chefs, artists, and local guides.
Annemie envisions Stellenbosch evolving beyond traditional wine tastings to offer year-round, narrative-driven experiences—connecting visitors to the soul of our winelands through food, heritage, and creativity. Cross-sector collaboration will be key to amplifying our region’s unique voice on the global stage.
The road ahead
WTM Africa 2025 reaffirmed that the future of tourism is inclusive, sustainable, innovative, and deeply connected to community and nature. Annemie’s participation ensures that Visit Stellenbosch remains at the forefront of global thinking while grounding our efforts in local context and collaboration.
As we move forward, these takeouts will inform our planning, inspire stakeholder engagement, and guide the way we present Stellenbosch to the world: not just as a destination, but as a purpose-driven community.
Meet Annemie Liebenberg – Our new CEO
We’re excited to get to know more about Annemie Liebenberg as the new CEO of Visit Stellenbosch. With a passion for destination development and a deep appreciation for the power of tourism to transform communities, Annemie has stepped into this role at a pivotal time. As we look to the future with fresh energy and focus, we asked her a few questions – some fun, some serious – to get to know the person behind the title and to gain insight into her vision for taking Visit Stellenbosch forward.
What excites you most about leading Visit Stellenbosch at this time in its journey?
It is a profound privilege to step into the role of CEO of Visit Stellenbosch—a place where heritage, innovation, and community come together with extraordinary potential.
What excites me most about this new chapter is the opportunity to reimagine tourism not just as a driver of economic growth, but as a powerful force for good. I believe tourism uplifts communities, protect our natural environment, and celebrate the full, diverse story of who we are as Stellenbosch.
Our town is world-renowned for its wine, food, hospitality, and breathtaking landscapes—but in its heart lies in its people. I’m deeply committed to ensuring that tourism works for everyone in all our sectors.
“Tourism should not only bring people to a place but bring life to its people—while preserving the place for generations to come.”
My vision is rooted in sustainability, inclusivity, and collaboration. Together with residents, businesses, and partners, we will shape a future where Stellenbosch remains not just a destination, but a living, thriving community that welcomes the world with pride and purpose.
How do you see Visit Stellenbosch balancing its dual role of promoting the destination while also supporting local tourism businesses and communities?
Stellenbosch is a town that holds a special place in the hearts of all who visit and all who live here. It is not just the beauty of the vineyards or the charm of the old oak-lined streets—it is the warmth and spirit of the people that make Stellenbosch so unforgettable.
At Visit Stellenbosch, we believe that tourism can be a powerful tool for positive change. It is not just about bringing the world to our doorsteps; it’s about creating authentic connections that benefit everyone. When we promote Stellenbosch, we are not just marketing a destination; we are sharing a vision for a sustainable, inclusive future.
We are incredibly excited to work with local business owners, the Stellenbosch Municipality, and other key community leaders to expand and grow programs that are already having a real, positive impact. Our community-based tours, artisan displays, and culinary experiences are just the beginning. These programs aren’t just about giving visitors a taste of Stellenbosch—they’re about inviting them to experience the heart of our community, forging deep connections between locals and guests.
What’s a hidden gem in Stellenbosch that more people need to know about?
Stellenbosch helps you slow down and embrace the luxury of time. In a world that’s constantly moving faster, Stellenbosch is a peaceful escape where you can fully enjoy the present moment. Rather than rushing through your visit, Stellenbosch invites you to take your time—whether it’s leisurely exploring the vineyards, enjoying a meal at one of our restaurants or simply soaking in the stunning natural beauty.
The magic of Stellenbosch lies in its ability to slow the pace of life, encouraging you to pause, reflect, and appreciate the small moments that often make the biggest impact. What makes it even more special is the deep sense of respect and community woven into everyday life.
In Stellenbosch, people are key—whether it’s the way traffic stops to allow pedestrians to cross the road or how locals greet you with warmth and care. It’s a hidden gem, where the luxury of time allows you to connect, unwind, and leave with a refreshed perspective.
To me Stellenbosch is……………
To me, Stellenbosch is where my story began, and it’s a place that continues to shape my journey. It is where I studied, met my husband, and where he made my 21st birthday unforgettable by organising a celebration in “Dagbreek’s Seksie 4 Daktuin” on a student budget. That evening remains one of my favourite memories— a true reflection of the spirit of Stellenbosch.
Stellenbosch is a place where entrepreneurs, artists, academics, and dreamers come together—not just for inspiration, but to find a community that nurtures growth. Whether you’re visiting for a weekend or choosing to build a life here, Stellenbosch leaves an imprint on your soul. It’s a town that invites you in, and more importantly, makes you want to stay.
Today, my eldest is walking those same paths as a first-year student at Stellenbosch University, starting his own journey here. Soon, our youngest will follow, beginning his adventure at US. Stellenbosch will continue to be a part of our family’s story, shaping their futures just as it shaped mine.
As part of the Visit Stellenbosch family, I am excited to contribute and make a positive difference in this community. Whether it is by promoting local culture, supporting sustainable growth, or sharing the experiences that have shaped our own lives here, I am committed to helping others discover and appreciate the true heart of Stellenbosch. Through world-class tourism that is grounded in authenticity and a genuine connection to this place, I hope to inspire others to experience the magic that makes Stellenbosch so special.